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Factors That Influence Consumer Behaviour

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Consumer behavior is how consumers buy, reject or accept, choose, purchase and use goods, ideas and various services offered in the market. Also, after using a product, idea, or service, a customer’s reaction—whether they turn away or come back to ask for more—is part of consumer behavior.

Factors That Influence Consumer Behaviour

This article discusses various types of consumer behavior, factors influencing consumer behavior and other related information.

The Four Key Factors Influencing Consumer Behaviour

Buyer and seller are not the same. The customer buys the product, but does not need to use it again. The customer may not buy, but is the end user of the product.

Understanding customer behavior is critical to making business decisions. In this way, businesses can make better and more efficient product and service decisions. By understanding customer needs, they can offer better products, services or prices to customers.

Every customer has a different attitude and opinion towards a particular product. If the company does not know how the customers feel about the product, the risk of failure is high. Marketers need to understand customer expectations. This helps them understand the mind of the customer. It is important to get the type of product that customers like so that they can market it.

Human psychology influences the way people think and therefore their purchasing decisions. Some important psychological factors influencing consumer behavior are:

Solution: To Analyse The Factors Which Influence Consumer Behaviour For Brick And Mortar Shopping In The Post Pandemic Phase

The motivation to achieve or acquire something is a powerful emotion that influences the consumer’s purchasing behavior. Individuals buy to satisfy their needs. There are different types of needs – basic needs, safety needs, social needs, empowerment needs and self-actualization needs. Because basic needs and security are important, the consumer is motivated to satisfy these needs first.

Consumer buying is influenced by perception. Reading in the newspaper or on the road, reviews or feedback creates an image of the product in the mind of the consumer. This perception affects the consumer’s purchasing decision.

There are two types of training – compulsory or educational. Either way, the consumer uses his knowledge and skills to market the product.

Consumer buying is influenced by preconceived notions, attitudes and perceptions. The preconceived notion of the quality of the product draws the consumer to certain points. Belief in the quality and performance of a product based on past experience of using that product draws the consumer to that product. Understanding this behavior can help marketers develop and sell their products.

Psychological Factors That Affect People’s Buying Behavior

Consumer buying behavior affects people who live and move around. Social factors include:

The family has a great influence on the buying behavior of the consumer. People’s needs and desires are formed from childhood, so they buy certain products by leading them to believe that the consumer is good, even if he is an adult.

The people with whom the customer interacts influence their purchasing choices. In fact, all members of these groups have common product selections, marketing positions, and similar sales characteristics.

A person’s strength affects his spending. A person who holds a high position and walks in a beautiful circle spends a lot of money because it preserves his status. Low-income people have different purchasing power because they have different purchasing power than the elite group.

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People in a particular society follow certain beliefs and customs. Their social class and culture strongly influence their buying behavior.

Everyone’s behavior is different, so there is no one-size-fits-all consumer behavior. For personal issues –

Age plays an important role in determining the choice of an individual. There is a difference between the purchases of young people going to school and adults going to college. Young couples spend a lot on homewares and luxury items, but middle-class people are easy to pick.

The level of income determines the purchasing power and behavior of the population. Consumers in the higher income bracket have more disposable income and spend more on purchases other than regular purchases. Both high-income and low-income groups spend most of their income on basic needs such as food, clothing, and education for their families.

Pdf) Factors Affecting Consumer Buying Behavior

People in different occupations exhibit different buying behaviors. A person in the corporate sector spends money on formal wear, while a creative designer or writer goes for casual wear.

Life is how people live in society. This in turn shapes their buying behavior. A healthy lifestyle consumer buys certain types of healthy foods and clothing. People traveling alone are comfortable, durable, comfortable and more. spends a lot of money on clothes.

A country’s economy influences consumer buying habits. A country with a strong economy will have greater purchasing power for the consumer, thereby increasing the money supply to the market. An economically weak country has a weak market, consumers with low purchasing power and those suffering from unemployment are adversely affected.

After satisfying the basic needs, the consumer spends money to pay more for other goods and useful and expensive things. Due to the decrease in income, the expenses will decrease.

Factors Influencing Consumer Behaviour

Family income is the total income of all family members. Many members are earning more and more and the increase in income is enough to meet the needs and luxuries. As family income increases, consumers simply buy more.

A simple loan for the purchase of goods allows you to spend more money. From credit cards, bank accounts, discount purchases, convenient payments and more. getting a loan through makes luxury and comfort easier.

Consumers use water resources to spend on comfort and luxury. Savings Bank, Bank, Current Bank, etc. such as liquid assets depend on the consumer to spend money on luxury goods.

A consumer’s decision to save more of his income reduces spending, but if the consumer wants to save less, he spends his money on different goods.

Consumer Behavior Process

These are some of the key factors that influence consumer behavior and marketers need to understand them in order to make the right strategic marketing choices. Almost every day, no matter how big or small, we make a selling decision and consider meeting a need before making a buying decision.

Many factors influence this desire, many of which are thoroughly explored here. Businesses can use each category as a tool to improve sales. We hope this article has given you a better understanding of these aspects.

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Answer: A simple loan to buy goods will increase your expenses. Borrowing from credit cards, bank accounts, discount purchases, convenient payments, etc., can lead to the purchase of luxury goods and comforts.

Consumer Behavior An Overview

Answer: The following are the economic factors that influence consumer behavior: Personal Income Family Income Consumer Income Assets Savings

Answer: Dissonance – a decline in purchase means that a customer has chosen a product and wants to buy it, but is not sure if it is the right purchase. They worry that they will regret their decision. This feeling of confusion and the need to confirm that they made the right choice is part of this behavior.

Answer: Human psychology influences people’s thinking and hence their purchasing decisions. Some of the important psychological factors influencing consumer behavior are: Perceptions of motivation Learning attitudes and beliefs.

Answer: There are four types of buyer behavior: Complicated buying behavior Uncertainty-reducing buying behavior Fixed buying behavior.

Various Factors That Influence Consumer Behaviour

Feedback: Consumer behavior includes receiving, rejecting, or accepting, as well as selecting, purchasing, and using goods, ideas, and services offered in the marketplace. Also, after using a product, idea, or service, a customer’s reaction—whether they turn away or come back to ask for more—is part of consumer behavior.

Answers: Consumer behavior is a study that analyzes the consumer to understand how he/she chooses a product or service. Consumer behavior is important because it makes better decisions about products and services. Understanding customer behavior helps tailor offerings to better meet the needs of your target market.

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